Identity verification (KYC/AML)

Why we verify identity, what to expect, and how to complete it.

Identity verification (KYC/AML)

To keep the platform safe and meet regulations, Fullness performs Know Your Customer (KYC) and Anti-Money-Laundering (AML) checks when you create an account and when you connect payment methods or move money.

What to expect

  • You may be asked to confirm personal details and, for some features, provide a government ID.
  • Most checks complete in moments; occasionally a manual review is needed.
  • Your information is encrypted and handled according to our privacy policy.

If verification fails

Double-check that your details exactly match your ID and try again. If it still doesn't pass, contact support and we'll help resolve it securely.